1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 5027965156
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This streamlined method makes it easy to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you're unable to receive the OTP after clicking send, wait for the designated time to pass before seeking assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, submit your updated KYC (Know Your Customer) details through email to assist with account transfer. This will help you complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app with ease. This should fix any problems you were experiencing and allow you to play the app as intended.
Q1: What is the minimum withdrawal amount in the 1win app?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to earned gaming money and do not include bonus amounts. Users cannot withdraw bonuses collected, only the money they have won from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in this app, which should include your Aadhar card, UPI information, and all relevant bank details. This will enable the necessary verification and setup process. Saving these details will facilitate a smooth and secure registration.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, taking between 30 minutes to 3 hours to complete. However, there may be instances where payment processing is delayed, potentially extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used within the gaming platform and cannot be withdrawn. Any winnings made using the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it can be accessed.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to confirm if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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